The Environmental Health team enforce many of Council’s bylaws. These include:
- trading in public places
- fire prevention
- fire permits
- open burning
- smoke nuisance complaints
If your concern is a fire risk, let Fire and Emergency New Zealand know by completing the online form on Fire and Emergency New Zealand's website or by calling 0800 336 942. Please note that Fire and Emergency New Zealand can only act on genuine fire hazards, not when a property is unsightly or presents a health hazard.
Learn more about the bylaws
Environmental Health Officers and Trade Waste Officers are responsible for investigating incidents involving hazardous substances in public places and domestic dwellings.
Council can respond to hazardous substances incidents on private residences and public places. Usually we're called out by the Fire Service; some incidents are also treated as pollution response. Hazardous substance incidents at workplaces are the responsibility of the Ministry of Business, Innovation and Employment (WorkSafe NZ).
Council investigates complaints relating to health nuisances in the community.
Council works with the Regional Public Health unit to investigate notifiable infectious disease cases such as:
Inspecting business premises
Environmental Health inspects various types of premises for licensing purposes. These include food premises, hairdressers, offensive trades, amusement devices, mortuaries and premises that sell alcohol. Our inspectors also respond to complaints about the operation of the above activities.
Some food premises are now ‘audited’ rather than inspected after joining up with our Voluntary Implementation Programme.
View more information and application forms.
Council's Environmental Investigation Officer investigates the dumping of litter and looks for evidence to prove who the culprit is for potential prosecution. Council also deals with non-complying refuse and problems with recycling put out by residents.
Learn more about rubbish and recycling.
Our Environmental Health team investigates notifications about premises being used for the manufacture or consumption of methamphetamine, or where precursor chemicals have been stored.
Depending on the degree of evidence found during our investigation, we may serve a cleansing order on the property owner, or issue an emergency declaration if there is a very high risk to people or property.
Council responds to complaints and queries about noise issues, and operates a 24 hour noise control service.
Find out more information about Noise Control.
Resource management reporting
Council provides reports on noise and other environmental health matters that may arise from an application for a resource consent.
Our environmental health officers investigate and report on:
- excessive dampness
- poor living conditions and overcrowding
- items of disrepair
- overcrowding issues.
Council works with the Greater Wellington Regional Council water quality scientists and the Regional Public Health in alerting the public to the risk of toxic algae.
Learn more about toxic algae (PDF 364 kb).
Trade wastes are commercial or industrial wastes that businesses might drain into our sewers (eg, grease and oil traps, commercial wastewater). Our Trade Waste team handles licensing and inspections of commercial premises.
Disposing of your trade waste
If your business produces wastewater that you wish to drain into the sewer system, you may need to apply for a discharge consent from us. Click the button below to find out more:
Burning treated timber is a health hazard and is prohibited in domestic fires. The toxic ash it leaves behind contains high levels of arsenic and other poisonous chemicals, which can be mistakenly inhaled or ingested.
Contact Council if you see dark/grey coloured smoke coming out of a chimney for more than 20 minutes, or if it smells strongly of chemicals.
Read our brochure about treated timber